peoples have found their life partner at Dheeran Matrimony!
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.dheeranmatrimony.com (the "Website").
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website Services. The Terms and Conditions also include the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and Conditions").
In these Terms, references to "DM member" shall mean the end user accessing the Website/DM services, its contents or using the DM Services offered. DM member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "DM member". "DM Services" means a collective reference to the Matrimony service provided by dheeranmatrimony.com.
You understand and acknowledge that Dheeran Matrimony (DM) acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. DM is a brand owned by dheeranmatrimony.com which owns, retains and has complete rights in DM and the DM Website/App/DM Service.
DM acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of DM's already registered users, for seeking prospective lawful matrimonial alliances for themselves. DM retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of DM are classified broadly on the basis of language and region for the ease and convenience of its member/customer. DM Members are provided with free access for searching profiles from the database of DM, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested.
A) DM Membership and rights of admission is reserved solely for:
B) Further in capacity as DM member you confirm that you are:
C) In case you are a Registrant of the prospective bride/bridegroom and has created profile in DM Website/App on behalf of them or is accessing the DM Website/App on behalf of them implies that you have taken their consent for their profile creation in DM and for accessing the DM Website/App.
A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs). In order to serve you better if DM requires additional details you agree to provide it.
B. If at any point of time DM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, DM shall have full right to suspend or terminate (without any notice) your DM membership and refuse to provide DM service to you thereafter.
C. DM also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the DM members in their profile.
D. Registration of duplicate profiles of the same person is not allowed in DM Website/App. DM shall have full right to suspend or terminate (without any notice) such duplicate profile.
E. You acknowledge and confirm that your registration with DM and the usage of DM services is with the bonafide intention of marriage and not otherwise. DM Membership is restricted strictly to the registered DM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of DM and nor use the DM Service or DM members data for any commercial purpose, and DM reserves its right to initiate appropriate legal action for breach of these obligations.
F. If there anyone misuse the DM website,criminal/civil action will be taken against such to DM person and he/she also liable to Pay compansation.
You are responsible for safeguarding the confidentiality of your DM login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.
A. DM reproduces your details once you register on our website/App on "as is as available" basis and also share your profile with other registered DM members within website.
B. DM's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.
C. The profile search conducted by any DM member and the matches shown thereof are automatically generated by DM, and based on the partner preference set by you. In the event of DM member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
D. DM does not prohibit any DM member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
E. DM cannot guarantee or assume responsibility for any specific results or better life from the use of the data available from the DM service.
F. DM shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.
G. DM cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the DM servers.
H. DM do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
A. You shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.
B. Any information/data required by DM for using the DM services shall be provided by the DM Member, as and when so sought by DM.
C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. DM shall not be liable for shortcoming due to any misrepresentations made by any of its DM members.
D. To get better search results, DM Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/photographs of others, inaccurate/false information shall be treated as violation of terms and conditions and DM shall retain their right under clause 2 (b) of these terms and conditions.
E. DM members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non-disclosure at the time of enrollment shall be treated as violation of the terms and conditions and DM shall retain their right under clause 2 (b) of these terms and conditions.
F. DM Members are advised to refrain from:
G. DM members are expected to visit URL https://dheeranmatrimony.com/index.php for understanding the safety measures on partner search and awareness towards online safety.
H. DM Members are expected to be cautious of prospects who ask for favors, money etc. or call from multiple phone numbers, only interact over phone, don't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in matchmaking. Beware of suspended profiles status before you finalize an alliance with the prospect.
I. The DM members agree that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated message to prospects as a free DM member, and in the event you have availed paid DM package, you can send personalized messages to prospects to show your expression of interest/replies. DM member also may review the expression of interest sent to you/read the messages sent to you by prospects and may respond suitably.
J. You also agree that while accessing/using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website/App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
K. If the DM Member fails to update in DM website/App, any change in the particulars furnished in their profile/then the DM membership may be suspended by DM at its sole discretion.
L. DM member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate DM for removal/deletion of their profile.
M. DM Members agree to use secure devices, software, and networks in a private place for accessing the DM services.
N. DM member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in DM Website/App.
O. DM Members shall not probe, scan or test the vulnerabilities of the DM Website/App or any network connected to the Website/App nor breach the security measures instituted by DM.
P. You shall also not make any payment/transfer any amount to account of any DM employees.
Q. DM members are expected to approach DM to resolve their complaints and grievances and shall not air their grievance/complaints on social media.
In the event you come across any concerns in our service, then please be free to contact us:
Email ID: info@dheeranmatrimony.com
Contact No: +91-9042558784
Address: Kongu Velalar Trust School Campus,
8/606, Angeripalayam main road, Gandhinagar,
Tirupur - 641603
A. DM member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through WhatsApp messages from DM or other portals owned by DM or their alliance partners.
B. DM by its automatic system sends to its member(s) profile(s) of the prospect by way of images/documents/messages/links. DM member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. DM Member further confirms that even if DM Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from DM either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.
C. You are also entitled to set up your communications frequency from DM, like - only on weekends or fortnightly etc. You may also opt for not getting any call from DM by ticking the appropriate box in the Website/App, provided that, you agree to receive calls from Relationship Manager of Assisted Matrimony/Elite Matrimony for contacting you as a shortlisted profile for their registered members.
Any feedback you provide to DM shall be deemed to be non-confidential. DM shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that:
To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to DM. The personal information/data provided to us by you during the course of usage of DM will be treated as confidential and in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
In the event you come across any violation by another user including but not limited to having content in the website that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc., you may then please be free to provide your concerns in writing or email us with digital signature to:
Email: info@dheeranmatrimony.com,
Grievance Officer: Mr. Sathiyaraj
Contact Address: Kongu Velalar Trust School Campus,
8/606, Angeripalayam main road, Gandhinagar,
Tirupur - 641603
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing.
The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update or share any information on the Website/App that:
A. DM Members are solely responsible for the communications (through any medium) with prospects or vice versa. DM expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any DM members interest via e-mail, chat, interaction, WhatsApp or any other medium of communication between DM members either using website/App or otherwise.
B. DM has no obligation to monitor any such disputes arising between the DM members, and DM shall not be party to any such dispute/litigation etc.
C. DM is not a broker or the agent of any DM member, and DM does not partake in the exchange of any kind of discussion between the DM members and prospects or the results of their discussion.
A. You agree that all content of DM belong to DM excluding your or third party content including advertisement on the Website/App for which DM has requisite license/right in terms hereof to display the same on our Website/App.
B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the DM profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by DM paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to DM, you hereby grant DM a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the DM's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
C. While DM does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, DM may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants DM may at its sole discretion put restriction on any DM member to other member's communications.
D. DM reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.
A. DM member understand and agree that DM may allow third parties to put up advertisements on the DM application/Website and DM does not control the contents of such third party advertisement on the DM application/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.
B. The DM members agrees and understands that DM may also allow third parties to provide DM members services on the website/App like horoscope matching etc., and DM may also collect the payment for such third party services to you, and DM in this regard can have revenue sharing arrangement with such third party, however in no event shall DM be liable to you for such third party services.
C. DM reserves the right to add/delete/alter/modify/suspend any or all the DM Services at any time as it may deem fit, without notice. The DM members are expected to see the change on the Website/App.
A. DM or its Office bearers shall under no circumstances be liable or responsible to the DM member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/ DM services.
B. DM informs you that the exchange of profile(s) through or by DM should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the DM member, from/ or by DM.
15. DM will not be liable in case of any wrong/improper match made due to unavailability of profiles from DM owned website.
16. DM or its office bearers shall under no circumstances be liable, if any, for the DM member entering into financial transaction with any other DM Member or any third party.
17. DM or its office bearers shall under no circumstances be liable, if any, for any DM members not responding/reciprocating when you approach them for matrimonial alliance.
You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with DM. Further neither you nor DM agrees to class arbitration.
In the event you file a false complaint against another prospect on our Website/App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the DM services as per clause 2 (b) of these terms and conditions.
20. Notwithstanding anything contained herein, DM reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on DM/website/App (once such instance come to DM notice) in order to ensure, that proper consent has been obtained by you, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. DM also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our DM website/App as a means of communication while sending messages to other DM members regarding their profile identity in other matrimonial websites.
23. In case of conflict between the terms and condition of Website/App and terms and conditions, the terms and condition of DM Website/App shall prevail for the service provided through this Website/App.
A. Your access to and use of the DM Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE DM SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, DM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. DM does not warrant that the Website/App, its servers, or e-mail sent from DM are free of viruses or other harmful components. DM will not be liable for any damages of any kind arising from the use of this DM Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B. DM does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using DM services.
C. Registration was turned down if the communities are not the same.
D. Notwithstanding anything contrary contained anywhere, under no circumstances, DM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
By using our DM services you agree to defend, indemnify, and hold harmless DM, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by DM. This defence and indemnification obligation will survive in perpetuity.
A. We/ DM in good faith reserve our right to terminate your DM membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you:
B. If DM receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.
C. Unless otherwise provided in these Terms and Conditions, DM membership may be terminated by DM / you without assigning any reasons by serving 7 (seven) days written notice on the other.
D. Upon termination / suspension of DM membership, your right to use or access the DM Website/App DM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the DM Services shall not relieve you of any obligations arising or accruing prior to such termination.
A. The registration of DM membership and all DM services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.
B. The DM Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India.
A. We automatically renew all Memberships before the expiry of the term. You agree that your account will be subject to this automatic renewal feature.
B. The maximum tenure of any packages will be 12 (Twelve) months. Every DM package's post-validity period (varies from package to package) shall be renewed.
C. If you do not want your membership, you have to mail for cancellation, mail to info@dheeranmatrimony.com.
A. Jurisdiction: The laws of India shall be applicable.
B. Arbitration of Disputes: The Parties shall discuss among themselves and resolve any disputes informally. If the dispute is not resolved within 30 (thirty) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by a sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.
C. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.
D. In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 3 months duration irrespective of the past package.
E. Enforcement: Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.
A. Applicable only for the users:
a. DM's obligation is only to assist customers in registration of profiles in DM’s website/ app. Post registration, the terms and conditions mentioned in the App / Website will govern the contract between the Parties.
b. DM shall safeguard sensitive user information using security standards authentication mechanisms, access controls and encryption techniques.
c. DM cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the DM servers.
d. DM is not responsible for delays due to any factor beyond DM control or Force Majeure events.
e. DM is not liable for any financial transaction between the DM’s representative and Customer. The Customer shall not pay any amount to DM’s representative.
a. DM prohibits discrimination against service agents including on the basis of race, religion, cast, gender, age or any other characteristic that may be protected under applicable laws.
b. We request customers to treat all service agents with courtesy and respect. We reserve our right to withhold access to services at our absolute discretion if the customer’s behavior toward DM service agent is in a manner which is disrespectful or abusive or which otherwise deem to be inappropriate or unlawful.
c. Customers are prohibited to do any kind of financial transaction directly to the representatives of DM.
To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to DM owned by DM, the personal information / data provided to us by you during the course of usage of DM will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website or App.
If you have any complaints or dispute, please contact our customer support either in writing or in email with digital signature to:
Email: info@dheeranmatrimony.com
Grievance Officer: Sathiyaraj
Contact Address: Kongu velalar Trust School Campus, 8/606, Angeripalayam main road, Gandhinagar, Tirupur - 641603
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing. We shall make reasonable efforts to resolve any issue in a timely manner.
By using our DM services you agree to defend, indemnify, and hold harmless DM, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by DM. This defence and indemnification obligation will survive in perpetuity.
DM reserves the right to terminate the services for any breach of these Terms & Conditions. Upon termination / suspension of DM membership, your right to use or access the DM Website/App DM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the DM Services shall not relieve you of any obligations arising or accruing prior to such termination.
The Terms & Conditions are exclusively governed by the Laws of Indian (Jurisdiction).
The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 (thirty) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and Conciliation Act, 1996, by a sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.
Kongu Velalar Trust School Campus
8/606, Angeripalayam Main Road, Gandhinagar, Tirupur-641603
Phone: 9042558784
Email: info@dheeranmatrimony.com
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